**Privacy Policy** 

[Lofos Luxury Living] is committed to protecting your privacy and ensuring the security of  your personal data. This Privacy Policy explains how we collect, use, store, and protect your  personal data when you visit our hotel or our website. 

### 1. Data Collection 

We collect personal data from you in the following ways: 

– **During Booking**: We collect information such as your name, address, phone number,  email, and payment details to process your reservation. 

– **During Your Stay**: We record data related to your preferences, purchases within the  hotel, and other services you may use. 

– **Website**: We collect browsing information, IP addresses, and data from cookies to  improve your experience on our website.

### 2. Use of Data 

We use your personal data for the following purposes: 

– **Reservation Management**: To process your booking, confirm your stay, and  communicate with you about any changes or information. 

– **Customer Service**: To enhance our services and respond to your requests or  complaints. 

– **Legal Obligations**: To comply with legal requirements, such as invoicing and  maintaining records for tax purposes. 

– **Marketing**: To send you newsletters, offers, and other communications if you have  given your consent. 

### 3. Data Sharing 

We share your personal data only when necessary: 

– **With Third-Party Service Providers**: Such as payment processors, booking platforms,  and companies that provide services to the hotel. 

– **With Government Authorities**: When required by law or to protect our rights. – **With Marketing Partners**: Only if you have given your explicit consent. 

### 4. Data Security 

We take the security of your personal data seriously and implement technical and  organizational measures to protect it from loss, breach, or unauthorized access. Our  procedures are regularly reviewed to ensure compliance with international security  standards. 

### 5. Guest Rights 

You have the following rights regarding your personal data: 

– **Right to Access**: To obtain a copy of the personal data we hold about you.

– **Right to Rectification**: To correct any inaccurate or incomplete data. – **Right to Erasure**: To request the deletion of your data when it is no longer necessary. – **Right to Restriction**: To limit the processing of your data under certain conditions. 

– **Right to Object**: To object to the use of your data for specific purposes, such as  marketing. 

– **Right to Data Portability**: To receive your data in a structured, commonly used, and  machine-readable format. 

### 6. Data Retention 

Your personal data is retained for as long as necessary to fulfill the purposes outlined in this  policy, or as required by law. For example, we retain your payment details for as long as  needed to complete the transaction and fulfill legal obligations. 

### 7. Cross-Border Data Transfers 

We may transfer your personal data to countries outside the European Union. In such cases,  we ensure that appropriate safeguards are in place to keep your data secure, in compliance  with the General Data Protection Regulation (GDPR). 

### 8. Use of Cookies 

We use cookies and similar technologies to enhance your browsing experience on our  website. Cookies allow us to recognize your device and store your preferences for future  visits. You can choose to disable cookies through your browser settings. 

### 9. Changes to the Privacy Policy 

This Privacy Policy may be updated periodically to reflect changes in our practices or for  other operational, legal, or regulatory reasons. When changes are made, we will notify you  through our website or by other means so that you are always aware of how your data is  used. 

### 10. Protection of Minors’ Data

We do not knowingly collect personal data from individuals under the age of 16 without  parental consent. If we discover that we have collected personal data from a minor without  such consent, we will delete it immediately. 

### 11. Contact and Complaints 

If you have any questions about this Privacy Policy or wish to exercise your rights, you can  contact us: 

– **Email**: [info@lofosliving.gr] 

– **Address**: [N.Giannopolou 10, Stavros, 57014] 

– **Phone**: [2397061758] 

Additionally, if you believe that your rights are being violated, you have the right to file a  complaint with the relevant data protection authority: 

– **Data Protection Authority**: 

Name: Hellenic Data Protection Authority 

Address: Kifisias Avenue 1-3, 115 23, Athens, Greece 

Phone: +30 210 6475600 

Fax: +30 210 6475628 

Email: contact@dpa.gr 

Website: www.dpa.gr